Windows 10 - a cautionary tale and help ?

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Fletcher
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Windows 10 - a cautionary tale and help ?

Post by Fletcher »

Hi .. a week ago I upgraded to Windows 10 (USB) from 8.1.

All went well till I booted my laptop up. Black screen with NO curser.

Panic ... Kept rebooting (3 times not letting it complete the reboot) and it fired up and the screen came up.

It settled down and the screen will come up on a cold boot. But when I press the on/off button for hibernate the screen won't come back again i.e. black screen with NO curser.

Obviously there is a bug.

I removed all external devices and put them back on again. No it wasn't them or their drivers.

Finally in desperation I plugged in an external screen. Voila, screen comes up and works.

So I went into the power setting and what buttons do and changed my power button to 'sleep' instead of 'hibernate'.

All was good in the world again.

Then this morning (computer must have updated last night and shut down) I booted up to black screen and NO curser again. Plugged in the external monitor to get screen up.

Checked power button options again. Still set on Sleep.

Help, what's going on ?
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Mark
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re: Windows 10 - a cautionary tale and help ?

Post by Mark »

Finally in desperation I plugged in an external screen. Voila, screen comes up and works.
Both screens?
Only one screen? Which one?

Check you multi-screens setting.
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re: Windows 10 - a cautionary tale and help ?

Post by Fletcher »

Yes, sorry. Both screens come up. I then unplugged the external monitor but left the connection to my laptop in place. Now the laptop screen works. When I disconnect the external monitor connection my laptop goes black again.
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Re: re: Windows 10 - a cautionary tale and help ?

Post by Fletcher »

Mark wrote:Check you multi-screens setting.
Couldn't find an multi-screen setting?

The Adapter is Intel(R) HD Graphics.

Monitor is Generic PnP Monitor

Use Start Full Screen is OFF.
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re: Windows 10 - a cautionary tale and help ?

Post by Mark »

I don't have Win10 yet, it tried to download today but failed. Had to run the update troubleshooter to clear a couple of issues [which it did automatically (yay!)]

Anyway..... Do a search for Display Settings.

Or

Remember on Win8.1, you can sweep the pointer to the top right corner then drag down, and get the sidebar thingy that has Search, Share, Start, Devices, and Settings.
Clicking Devices opens another sidebar that has Play, Print, and Project.
Clicking Project has a link to Second Screen, which opens to let you set PC Screen Only, Duplicate, Extend and Second Screen Only.
These are the settings I referred to.
I have no clue as to the pathway on Win10, maybe it's not too different?

Might be where your bug resides? If so, you may have to wait for a 'patch' so show up in a future Update.

If no joy... then, short of Technical Assistance from your laptop maker or the laptop's user manual, I don't know what else to suggest.
I'll give it some more thought.
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Fletcher
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re: Windows 10 - a cautionary tale and help ?

Post by Fletcher »

Thanks Mark .. eventually tracked the dual screen option down.

In the mean time there must have been another update cause its working again like it did yesterday. Hope it stays that way, lol.
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Post by Mark »

I'm glad it worked out, Fletcher. I hope it sticks, too.....

but, it is Windows ... :)

[he laughingly asks] Don't you just love System Upgrades?
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re: Windows 10 - a cautionary tale and help ?

Post by Fletcher »

LOL, I was going to wait a year but my son talked me into it, and he had upgraded the other two laptops in the family with no problems.

Just pleased I don't have to go running to him *grin*
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re: Windows 10 - a cautionary tale and help ?

Post by daxwc »

Fletcher:
Just pleased I don't have to go running to him *grin*
You should have given the upgrade to him in the first place that is what they are for ;)
What goes around, comes around.
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Post by Mark »

My 10 downloaded today, installed and started no problem. Spent about 45 minutes poking around, played a game of Klondike. Nice to see the start menu back, could do without the app panel on it though. Found the recovery media creator, no option for optical disc... usb only. Oh, well, at least there's support for 10 years - lol !! ... I'm sure I'll get Windows off of it before too long. My desktop is BSD, I like it way better.

Hope your troubles have stayed away, Fletcher.
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re: Windows 10 - a cautionary tale and help ?

Post by rlortie »

This is off topic and for that I apologize, but I have a problem!

I am using windows 7, the damn media player is saving ever picture that comes with spam that I do not open.

I have over a hundred pictures downloaded and cannot figure out how to get rid of them other than delete each one at a time.

Is there anyway to stop this or should I attempt to dump the whole media player application?

Ralph
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Post by Mark »

Hi, Ralph

Are all the pictures in one folder?
click first image, hold shift key and click last image. [all images in the group highlight] press delete.

----------------

here ya go ...
https://www.youtube.com/watch?v=4qsPgSZI24s
The first minute and a half might cure your ills.

or -- just uninstall media player and install it again
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re: Windows 10 - a cautionary tale and help ?

Post by Mark »

Wait! Hold the phone...

[just reread your post] you said 'every picture that comes with spam that I do not open'

eMail ??

If yes, and if your email client is Thunderbird:
Tools -> Options -> Attachments [Incoming tab]
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Post by Mark »

Hey, Ralph. I sure hope that I didn't offend you with my comments. The 'directions on how to group delete', was intended to let you know that I really didn't have much to offer except the obvious, i.e., that which you probably well know how to do and have already done. I figured that you would understand, but maybe I should have just come out and said it? Or added a smiley emoticon?
If this is the case, then you have my apologies.

But I am curious. Did you get it worked out?
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re: Windows 10 - a cautionary tale and help ?

Post by rlortie »

Mark,

NO! You did not offend me!!! My fault, I have been to damn busy elsewhere to respond as I should have.

I am using "Outlook" in Office 2003 for my e-mail, the pictures that are stacking up in Windows media player are coming from the web, not mail. It is even downloading forum member avatars, pictures from advertizing etc...

Your idea to right click and hold shift while right clicking the last in a line or column does not work. I am still dumping them one at a time, and if I spend a moderate time of browsing I loose ground, they pile up faster than I can delete them.

Right or wrong, I appreciate any suggestions received, it uses up my RAM and Norton antivirus tells me FireFox is overloading my memory.

Tried dumping the media player, but cannot find it in "control panel" software.

I am a hands on builder type guy and know Diddly Squat about computers!

Ralph
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